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California PSAP · 9-1-1 CPE replacement · residual item 4

Independent steward on the PSAP side of 9-1-1 CPE replacement.

Paid from leftover after allotment minus the MPA quote — Chapter III residual list, item 4. We sit with the director, not the installer. City AP pays; TD-290 is the claim.

Send the current allotment letter and the live MPA quote. Not Cal OES. Not a CPE vendor. Not the assigned Funding Advisor.

What is for sale

Time-boxed stewardship from allotment through TD-284 and the 90-day residual filing. The vendor still installs the switch. Your Advisor still administers SETNA. You keep the residual clock.

Pain and solution

Replacement is a leftover-clock problem, not an org chart.

Directors, finance, and the named Advisor buy different pieces of the same file. The site is written so a champion can forward leftover math, the pay path, and independence without a second installer.

Vendor-heavy meetings while the floor still answers 9-1-1

The MPA contractor owns design, install, and five-year maintenance. Extra labor on that contract is already priced like vendor PM. The director still runs a live comms center.

What we do. A time-boxed steward on the PSAP side sits on the existing implementation call, keeps leftover current, and writes the Friday brief so the floor can stay on 9-1-1.

The leftover clock — we will see what is left

Chapter III residual-list items must be requested at the time of, or during, CPE replacement. Waiting until after acceptance to discover leftover kills item 4.

What we do. Leftover = allotment letter minus the live MPA quote (then minus MACs that consume residual). We quote only against that math. You send a draft Advisor letter on your letterhead during the cycle.

MACs eat residual before chairs or GIS

Dense MPA quotes hide extras in footnotes. Late moves/adds/changes land against leftover before furniture, GIS, or consulting ever get a quote.

What we do. Quote hygiene, a change log, and a residual ceiling so MACs are visible before they spend the allotment.

Forms live in different inboxes

PSC-299, allotment letter, TD-280 / 288 / 284 / 290, and the vendor SOW do not keep themselves in one register. Advisor packets stall when a piece is missing.

What we do. Artifact register plus Friday brief. Residual pack: SOW, NTE, leftover math, letter on PSAP letterhead. You send it; we do not lobby the Branch.

TD-284 starts a 90-day quote window

Quotes and POs for residual funds must reach the CA 9-1-1 Branch no later than 90 days after CPE system acceptance. Invoice and TD-290 within 12 months.

What we do. The 90-day clock starts the day TD-284 is signed. We stand up the residual pack the same week — consulting invoice plus other list items that still fit leftover.

Cutover risk, and you cannot be vendor and steward

Rooms get rebuilt while the center is live. The installer cannot own leftover strategy; the Branch cannot run your Friday brief.

What we do. Tabletop, fallback, 240-hour watch. Vendor still owns the switch. Cycle Steward is retained by the PSAP — not Cal OES, not a CPE vendor, not the assigned Advisor.

Steward vs vendor vs Branch

Three chairs. Do not collapse them.

Cycle Steward

Owns

PSAP-side owner-rep: leftover math, Friday brief, residual pack.

Does not

Install CPE or speak as Cal OES.

CPE vendor

Owns

Design, install, acceptance test, five-year maintenance.

Does not

Own the residual clock.

CA 9-1-1 Branch / Advisor

Owns

Allotment, TD-288, SETNA policy, residual list.

Does not

Run the city's Friday brief or AP.

Leftover, in one paragraph

Chapter III residual list, item 4

Residual funds are the unused portion of your CPE allotment after the complete 9-1-1 system replacement is priced (allotment minus the MPA award). That leftover may only buy items on the Service/Equipment Approval List. Item 4 is PMP/ENP certified consulting for 9-1-1 CPE replacement. Request it at the time of, or during, replacement — never after leftover is discovered. Quotes and POs reach the Branch no later than 90 days after TD-284; invoice and TD-290 within 12 months. Cycle Steward quotes only against leftover after MPA. Workspace is included; it is never a residual software line. PMP is in progress; we do not publish invented credential numbers.

Source: California 9-1-1 Operations Manual, Chapter III — Funding (Cal OES), residual funds, 90-day quote window, 12-month TD-290, and Service/Equipment Approval List item 4 (PMP/ENP consulting). Public PDF on caloes.ca.gov, CA 9-1-1 Operations Manual.

How the engagement runs

Methodology — PMBOK hygiene, ENP ops, owner-rep seating

Stakeholder, scope, and risk practices from PMI’s PMBOK Guide — mapped to director, finance, and Advisor — without claiming an unearned PMP number. Public-safety ops (ENP body of knowledge): the floor still answers 9-1-1; cutover is tabletopped. Independent owner-rep analogue: we sit with the vendor on your side of the table.

  1. Score leftover

    Send the allotment letter and live MPA quote. We return leftover math (allotment minus MPA) and the tier that fits. No leftover dollars invented on this page.

  2. Quote only if leftover supports it

    Anchor, Standard, or Through-cutover — copy prices, leftover-gated. Thin leftover? Hourly / Phase E.

  3. Reserve item 4 during replacement

    You send a draft letter on your letterhead to your Advisor. Cycle Steward does not lobby the Branch for you.

  4. Sit with the vendor as owner-rep

    Artifact register, quote hygiene, Friday brief, change log. Vendor still installs. You still sign. City opens AP; TD-290 is the claim later.

  5. Cutover and TD-284

    Tabletop, fallback, 240-hour log, signing packet. The 90-day residual clock starts the day TD-284 is signed.

  6. Residual pack and TD-290

    Consulting invoice plus other list-item quotes that fit leftover. Invoice and TD-290 within 12 months of acceptance.

Packages

Quoted copy. No live buy buttons.

85 hours · leftover-gated
Anchor

$16,500

1–4 positions, leftover under $20,000. Cycle hygiene, quote defense, residual pack.

Not a checkout

140 hours · leftover-gated
Standard

$26,500

5–12 positions, one site. Full phases from allotment through TD-284 and the 90-day filing.

Not a checkout

200 hours · leftover-gated
Through-cutover

$38,500

Temp relocate or multi-vendor. Steward stays through cutover watch and residual capture.

Not a checkout

Actual hours · leftover-gated

Hourly / Phase E

$195 / hour

When leftover is under $12,000, or for residual filing only. Cities and authorities: AP and TD-290, never card.

Not a checkout

Start a leftover checkReplacement timeline

Notes on public sources

  • Cal OES, California 9-1-1 Operations Manual Chapter III — Funding: residual definition, 90-day quote/PO window after acceptance, 12-month TD-290, residual list item 4 (PMP/ENP consulting), mandatory CPE MPA, TD-284 acceptance.
  • APCO Project 43 (Broadband Implications for the PSAP): NG9-1-1 entails significant change for PSAP systems and CPE; legacy premises CPE vs IP-based call handling. No dollar totals invented from that report.
  • Cal OES NG 9-1-1 Legislative Report 2025: statewide approach intended to ease PSAP migration burden; published statewide dates are network transition, not a residual dollar pool. This site does not publish leftover totals.
  • NN/g homepage and F-pattern research: name the offer in the first screen; scan headings; specific CTAs. Hinge Research Institute: professional-services sites convert when they pass a five-second credibility check and speak to buyer issues, not the firm brochure.